Privacy Policy

1. Overview

RDH Time Pro ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and web services.

2. Information We Collect

2.1 Personal Information

• Driver Information: Name, driver ID, contact details (email, phone number)
• Employment Details: Work site information, shift schedules, hourly rates
• Time Tracking Data: Clock-in/out times, break periods, work hours
• Location Data: Work site locations and vehicle kilometer readings

2.2 Photos and Media

• Verification Photos: Driver verification photos taken during clock-in/out
• Work Documentation: Load sheet photos and other work-related documentation
• Camera Access: We access your device camera only when you initiate photo capture for verification purposes

2.3 Technical Information

• Device Information: Device type, operating system version
• Usage Data: App usage patterns, feature interactions
• Authentication Data: Encrypted login credentials and session information

3. How We Use Your Information

3.1 Primary Purposes

• Time Tracking: Record and calculate work hours, breaks, and overtime
• Payroll Processing: Generate accurate timesheets for payroll systems
• Work Verification: Verify driver presence and work completion through photos
• Compliance: Meet workplace safety and regulatory requirements

3.2 Administrative Purposes

• Account Management: Create and maintain driver accounts
• Reporting: Generate work reports and analytics for management
• System Maintenance: Improve app performance and troubleshoot issues

4. Information Sharing and Disclosure

4.1 Internal Sharing

Your information is shared internally with:

• Authorized supervisors and management personnel
• HR and payroll departments
• IT support personnel for technical assistance

4.2 Third-Party Services

We may share information with:

• Payroll Providers: For accurate wage calculations
• Cloud Storage Services: For secure data backup and accessibility
• Analytics Services: To improve app functionality (anonymized data only)

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulations.

5. Data Security

5.1 Security Measures

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict user authentication and authorization protocols
• Secure Storage: Data stored on secure, enterprise-grade cloud infrastructure
• Regular Audits: Periodic security assessments and updates

5.2 Photo Security

• Verification photos are encrypted and stored securely
• Access limited to authorized personnel only
• Photos are retained only as long as necessary for business purposes

6. Data Retention

6.1 Retention Periods

• Active Employment: Data retained throughout employment period
• Post-Employment: Data retained for 7 years for legal and compliance purposes
• Photos: Verification photos retained for 2 years unless legal requirements dictate longer retention

6.2 Data Deletion

Upon request or when retention periods expire, we securely delete personal information using industry-standard methods.

7. Your Privacy Rights

7.1 Access and Correction

• View your personal information stored in the system
• Request corrections to inaccurate data
• Download your time tracking records

7.2 Account Deletion

You have the right to request deletion of your account and associated personal data at any time:

• In-App Deletion: Contact your supervisor or administrator through the app to request account deletion
• Email Request: Send an account deletion request to rudhran.holdings@gmail.com
• Web Form: Submit a deletion request at: https://rdhtime.pro/account-deletion
• Processing Time: Account deletion requests are processed within 30 days
• Data Retention Exceptions: Some data may be retained for legal compliance, payroll records, or dispute resolution as required by law

What Gets Deleted: Upon account deletion, we will permanently delete your driver profile, verification photos, and non-essential personal information. Time tracking records required for payroll and legal compliance will be anonymized and retained for the required 7-year period.

7.3 Privacy Controls

• Opt-out of non-essential data collection
• Request deletion of specific photos or records (subject to legal requirements)
• Withdraw consent for certain data processing activities

8. Camera and Photo Permissions

8.1 Camera Usage

• Camera access is requested only when needed for verification photos
• You can deny camera permissions, but this will limit app functionality
• No photos are taken without your explicit action

8.2 Photo Processing

• Photos are processed locally on your device before secure upload
• No facial recognition or biometric analysis is performed
• Photos are used solely for work verification purposes

9. International Data Transfers

Your data may be processed and stored in servers located in Australia and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information during international transfers.

10. Children's Privacy

Our services are designed for workplace use by adults (18+). We do not knowingly collect personal information from children under 18 years of age.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through the app or email notifications.

12. Contact Information

13. Compliance

This Privacy Policy complies with:

• Australian Privacy Principles (Privacy Act 1988)
• Google Play Store Privacy Requirements
• iOS App Store Privacy Guidelines
• General Data Protection Regulation (GDPR) where applicable